This is the privacy notice of In Screen, being the owner of www.inscreen.ai, ww.inscreen.ie,
www.inscreen.co.uk & all associated apps and InScreen sites & URL’s.
In this document, “we”, “our”, or “us” refer to In Screen.
We are company number 570692 registered in Ireland
This policy applies where we are acting as a data controller with respect to the personal data of
our website visitors and service users; in other words, where we determine the purposes and
means of the processing of that personal data.
**THIS POLICY DOES NOT APPLY TO THE DATA YOU SHARE WITH IN SCREEN WHERE YOU ARE
DATA CONTROLLER AND WE ARE THE DATA PROCESSOR. **
Please read the policy carefully. By accessing or using this website you are deemed to agree to
the terms of this privacy policy, and if you do not agree with it, then you must not send us any
personal information.
Please note that if you follow a link from this site to another site, this policy will no longer apply.
We are not responsible for other sites’ information handling practices. Use of your information
by the owner of the linked site will normally be governed by that site’s privacy policy, which we
encourage you to read.
1. Introduction
2. This is a notice to inform you of our policy about all information that we record about you. It
sets out the conditions under which we may process any information that we collect from you,
or that you provide to us. It covers information that could identify you (“personal information”)
and information that could not. In the context of the law and this notice, “process” means
collect, store, transfer, use or otherwise act on information.
3. We regret that if there are one or more points below with which you are not happy, your only
recourse is to leave our website immediately.
4. We take seriously the protection of your privacy and confidentiality. We understand that all
visitors to our website are entitled to know that their personal data will not be used for any
purpose unintended by them, and will not accidentally fall into the hands of a third party.
5. We undertake to preserve the confidentiality of all information you provide to us, and hope
that you reciprocate.
6. Our policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU
General Data Protection Regulation (GDPR).
7. The law requires us to tell you about your rights and our obligations to you in regards to the
processing and control of your personal data. We do this now, by requesting that you read the
information provided at www.knowyourprivacyrights.org
8. Except as set out below, we do not share, or sell, or disclose to a third party, any information
collected through our website.
9. The bases on which we process information about you
The law requires us to determine under which of six defined bases we process different
categories of your personal information, and to notify you of the basis for each category.
If a basis on which we process your personal information is no longer relevant then we shall
immediately stop processing your data.
If the basis changes then if required by law we shall notify you of the change and of any new
basis under which we have determined that we can continue to process your information.
10. Information we process because we have a contractual obligation with you
When you create an account on our website, buy a product or service from us, or otherwise
agree to our terms and conditions, a contract is formed between you and us.
In order to carry out our obligations under that contract we must process the information you
give us. Some of this information may be personal information.
We may use it in order to:
10.1. verify your identity for security purposes
10.2. sell products to you
10.3. provide you with our services
10.4. provide you with suggestions and advice on products, services and how to obtain the most
from using our website
We process this information on the basis there is a contract between us, or that you have
requested we use the information before we enter into a legal contract.
Additionally, we may aggregate this information in a general way and use it to provide class
information, for example to monitor our performance with respect to a particular service we
provide. If we use it for this purpose, you as an individual will not be personally identifiable.
We shall continue to process this information until the contract between us ends or is
terminated by either party under the terms of the contract.
11. Information we process with your consent
Through certain actions when otherwise there is no contractual relationship between us, such
as when you browse our website or ask us to provide you more information about our business,
including our products and services, you provide your consent to us to process information that
may be personal information.
Wherever possible, we aim to obtain your explicit consent to process this information, for
example, by asking you to agree to our use of cookies.
Sometimes you might give your consent implicitly, such as when you send us a message by email to which you would reasonably expect us to reply.
Except where you have consented to our use of your information for a specific purpose, we do
not use your information in any way that would identify you personally. We may aggregate it in a
general way and use it to provide class information, for example to monitor the performance of a
particular page on our website.
If you have given us explicit permission to do so, we may from time to time pass your name and
contact information to selected associates whom we consider may provide services or
products you would find useful.
We continue to process your information on this basis until you withdraw your consent or it can
be reasonably assumed that your consent no longer exists.
You may withdraw your consent at any time by instructing us at info@inscreen.ie. However, if
you do so, you may not be able to use our website or our services further.
12. Information we process for the purposes of legitimate interests
We may process information on the basis there is a legitimate interest, either to you or to us, of
doing so.
Where we process your information on this basis, we do after having given careful consideration
to:
whether the same objective could be achieved through other means
whether processing (or not processing) might cause you harm
whether you would expect us to process your data, and whether you would, in the round,
consider it reasonable to do so
For example, we may process your data on this basis for the purposes of:
record-keeping for the proper and necessary administration of our business.
responding to unsolicited communication from you to which we believe you would expect a
response
protecting and asserting the legal rights of any party
insuring against or obtaining professional advice that is required to manage business risk
protecting your interests where we believe we have a duty to do so.
13. Information we process because we have a legal obligation
We are subject to the law like everyone else. Sometimes, we must process your information in
order to comply with a statutory obligation.
For example, we may be required to give information to legal authorities if they so request or if
they have the proper authorisation such as a search warrant or court order.
This may include your personal information.
14. Specific uses of information you provide to us
15. Information provided on the understanding that it will be shared with a third party
Our apps allows you to post information with a view to that information being read, copied,
downloaded, or used by other people.
Examples include:
15.1. posting a message on our review forum
15.2. tagging an image
15.3. clicking on an icon next to another visitor’s message to convey your agreement,
disagreement or thanks
In posting personal information, it is up to you to satisfy yourself about the privacy level of every
person who might use it.
We do not specifically use this information except to allow it to be displayed or shared.
We do store it, and we reserve a right to use it in the future in any way we decide.
Once your information enters the public domain, we have no control over what any individual
third party may do with it. We accept no responsibility for their actions at any time.
Provided your request is reasonable and there is no legal basis for us to retain it, then at our
discretion we may agree to your request to delete personal information that you have posted.
You can make a request by contacting us.
16. Complaints regarding content on our website or apps
Our websites and apps are publishing mediums. Anyone may register and then publish
information about himself, herself or some other person.
We attempt to moderate user generated content, but we are not always able to do so as soon as
that content is published.
If you complain about any of the content on our websites or apps, we shall investigate your
complaint.
If we feel it is justified or if we believe the law requires us to do so, we shall remove the content
while we investigate.
Free speech is a fundamental right, so we have to make a judgment as to whose right will be
obstructed: yours, or that of the person who posted the content that offends you.
If we think your complaint is vexatious or without any basis, we shall not correspond with you
about it.
17. Information relating to your method of payment
Payment information is never taken by us or transferred to us either through our website or
otherwise. Our employees and contractors never have access to it.
At the point of payment, you are transferred to a secure page on the website of Stripe or some
other reputable payment service provider. That page may be branded to look like a page on our
website, but it is not controlled by us.
18. Information about your direct debit
When you agree to set up a direct debit arrangement, the information you give to us is passed to
our own bank AIB for processing according to our instructions. We do not keep a copy.
19. Job application and employment
If you send us information in connection with a job application, we may keep it for up to 3 years
in case we decide to contact you at a later date.
If we employ you, we collect information about you and your work from time to time throughout
the period of your employment. This information will be used only for purposes directly relevant
to your employment. After your employment has ended, we will keep your file for six years
before destroying or deleting it.
20. Sending a message to our support team
When you contact us, whether by telephone, through our website or by e-mail, we collect the
data you have given to us in order to reply with the information you need.
We record your request and our reply in order to increase the efficiency of our business.
21. Complaining
When we receive a complaint, we record all the information you have given to us.
We use that information to resolve your complaint.
If your complaint reasonably requires us to contact some other person, we may decide to give
to that other person some of the information contained in your complaint. We do this as
infrequently as possible, but it is a matter for our sole discretion as to whether we do give
information, and if we do, what that information is.
We may also compile statistics showing information obtained from this source to assess the
level of service we provide, but not in a way that could identify you or any other person.
22. Affiliate and business partner information
This is information given to us by you in your capacity as an affiliate of us or as a business
partner.
It allows us to recognise visitors that you have referred to us, and to credit to you commission
due for such referrals. It also includes information that allows us to transfer commission to you.
The information is not used for any other purpose.
We undertake to preserve the confidentiality of the information and of the terms of our
relationship.
We expect any affiliate or partner to agree to reciprocate this policy.
23. Use of information we collect through automated systems when you visit our website
24. Cookies
Cookies are small text files that are placed on your computer’s hard drive by your web browser
when you visit any website. They allow information gathered on one web page to be stored until
it is needed for use on another, allowing a website to provide you with a personalised experience
and the website owner with statistics about how you use the website so that it can be improved.
Some cookies may last for a defined period of time, such as one day or until you close your
browser. Others last indefinitely.
Your web browser should allow you to delete any you choose. It also should allow you to prevent
or limit their use.
Our website uses cookies. They are placed by software that operates on our servers, and by
software operated by third parties whose services we use.
When you first visit our website, we ask you whether you wish us to use cookies. If you choose
not to accept them, we shall not use them for your visit except to record that you have not
consented to their use for any other purpose.
If you choose not to use cookies or you prevent their use through your browser settings, you will
not be able to use all the functionality of our website.
We use cookies in the following ways:
24.1. to track how you use our website
24.2. to record whether you have seen specific messages we display on our website
24.3. to keep you signed in to our website
24.4. to record your answers to surveys and questionnaires on our site while you complete them
24.5. to record the conversation thread during a live chat with our support team.
25. Personal identifiers from your browsing activity
Requests by your web browser to our servers for web pages and other content on our website
are recorded.
We record information such as your geographical location, your Internet service provider and
your IP address. We also record information about the software you are using to browse our
website, such as the type of computer or device and the screen resolution.
We use this information in aggregate to assess the popularity of the webpages on our website
and how we perform in providing content to you.
If combined with other information we know about you from previous visits, the data possibly
could be used to identify you personally, even if you are not signed in to our website.
26. Our use of re-marketing
Re-marketing involves placing a cookie on your computer when you browse our website in order
to be able to serve to you an advert for our products or services when you visit some other
website.
27.We may use a third party to provide us with re-marketing services from time to time. If so, then if
you have consented to our use of cookies, you may see advertisements for our products and
services on other websites.
28. Information we obtain from third parties
Although we do not disclose your personal information to any third party (except as set out in
this notice), we sometimes receive data that is indirectly made up from your personal
information from third parties whose services we use.
No such information is personally identifiable to you.
29. Third party advertising on our website
Third parties may advertise on our websites. In doing so, those parties, their agents or other
companies working for them may use technology that automatically collects information about
you when their advertisement is displayed on our website.
They may also use other technology such as cookies or JavaScript to personalise the content of,
and to measure the performance of their adverts.
We do not have control over these technologies or the data that these parties obtain.
Accordingly, this privacy notice does not cover the information practices of these third parties.
30. Credit reference
To assist in combating fraud, we share information with credit reference agencies, so far as it
relates to clients or customers who instruct their credit card issuer to cancel payment to us
without having first provided an acceptable reason to us and given us the opportunity to refund
their money.
31. Data may be processed outside the European Union
Our websites are hosted in Europe.
We may also use outsourced services in countries outside the European Union from time to
time in other aspects of our business.
Accordingly data obtained within Ireland or any other country could be processed outside the
European Union.
For example, some of the software our website uses may have been developed in the United
States of America or in Australia.
We use the following safeguards with respect to data transferred outside the European Union:
31.1. the processor is within the same corporate group as our business or organisation and
abides by the same binding corporate rules regarding data processing.
31.2. the data protection clauses in our contracts with data processors include transfer clauses
written by or approved by a supervisory authority in the European Union [, specifically that in the
country of …]
31.3. we comply with a code of conduct approved by a supervisory authority in the European
Union
31.4. both our organisation and the processor are public authorities between whom there is
either a legally binding agreement or administrative arrangements approved by a supervisory
authority in the European Union relating to protection of your information
32. Access to your own information
As a user of In Screen you alone have access to your message database.
33. Access to your personal information
33.1. At any time you may review personally identifiable information that we hold about you, by
signing in to your account on our website.
33.2. To obtain a copy of any information that is not provided on our website you may send us a
request at info@inscreen.ie
33.3. After receiving the request, we will tell you when we expect to provide you with the
information, and whether we require any fee for providing it to you.
34. Removal of your information
If you wish us to remove personally identifiable information from our website, you may contact
us at info@inscreen.ie
This may limit the service we can provide to you.
35. Verification of your information
When we receive any request to access, edit or delete personal identifiable information we shall
first take reasonable steps to verify your identity before granting you access or otherwise taking
any action. This is important to safeguard your information.
35A. Other GDPR matters
In Screen process push notifications on behalf of our clients for marketing purposes,
We make customers aware of their Data Protection responsibilities and request that they have
received consent from their data subjects to contact them.
We have designated John O’Reilly as Data Protection Officer
36. Use of site by children
36.1. We do not sell products or provide services for purchase by children, nor do we market to
children.
36.2. If you are under 18, you may use our website only with consent from a parent or guardian
36.3. No areas of our websites are designed for use by children
36.4. We collect data about all users of and visitors to these areas regardless of age, and we
anticipate that some of those users and visitors will be children.
36.5. Such child users and visitors will inevitably visit other parts of the site and will be subject
to whatever on-site marketing they find, wherever they visit.
37. Encryption of data sent between us
We use Secure Sockets Layer (SSL) certificates to verify our identity to your browser and to
encrypt any data you give us.
Whenever information is transferred between us, you can check that it is done so using SSL by
looking for a closed padlock symbol or other trust mark in your browser’s URL bar or toolbar.
38. How you can complain
38.1. If you are not happy with our privacy policy or if have any complaint then you should tell us
by email. Our address is info@inscreen.ie
38.2. You can find further information about our complaint handling procedure at inscreen.ie
38.3. If a dispute is not settled then we hope you will agree to attempt to resolve it by engaging in
good faith with us in a process of mediation or arbitration.
38.4. If you are in any way dissatisfied about how we process your personal information, you
have a right to lodge a complaint with the Data Protection Commissioner. This can be done at
https://www.dataprotection.ie/docs/complaints/1592.htm
39. Retention period for personal data
Except as otherwise mentioned in this privacy notice, we keep your personal information only
for as long as required by us:
39.1. to provide you with the services you have requested;
39.2. to comply with other law, including for the period demanded by our tax authorities;
39.3. to support a claim or defence in court.
40. Compliance with the law
Our privacy policy has been compiled so as to comply with the law of every country or legal
jurisdiction in which we aim to do business. If you think it fails to satisfy the law of your
jurisdiction, we should like to hear from you.
However, ultimately it is your choice as to whether you wish to use our website.
41. Review of this privacy policy
We may update this privacy notice from time to time as necessary. The terms that apply to you
are those posted here on our website on the day you use our website. We advise you to print a
copy for your records.
If you have any question regarding our privacy policy, please contact us
